Overall Firekeepers has done a good job to provide entertainment for it's guests. Restaurants may have a line but are open to dine in. Tables have a limit of 3 people and machines are spaced so that you can relax and gamble. You can drink at the tables and machines. You can buy a drink at a bar with a small wait in line. They don't want to wait in ridiculous lines before entering.įirekeepers has figured this out. They don't want to be told that they can't drink while gaming. Some casinos in both IN and OH, along with some in MI, have forgotten that people visit to enjoy some time not spent on the pains of life! They want to relax, lose some money, have a drink and then go home. The casino has done a good job to provide a relaxing environment with good service. This is an Indian casino and has their own rules. I don't think this was the best representation of this casino because my brother speaks highly of you.įirekeepers is located in a state, Michigan, that has very strict rules for businesses to follow. If you would like more details I would be happy to talk to someone. Thought you should know because I would want to know if my service was putting off customers. In the end we dropped $400 and honestly we had fun, but the night was overshadowed by the poor service and rude dealer. Kim was the pit boss and she was the bright side of the night with Desaray as our favorite dealer. This was the third dealer of the night, the other 2 were great. Then to finish the night off we ended with a rude dealer that was straight up berating players if their chips were not perfectly inside the fire symbol. How does she get lost for four hours and why couldnt we get another waitress? Really put a damper on a fun night. The pit boss actually apologized because they couldn't reach her and if we wanted drinks we would have to go find some at 2am.

In then end the pit boss paged her 3 times and another waiter paged her another time and she showed up finally at the 4 hour mark then took 30 minutes to give us bottled water as we left. we played blackjack (wife, brother, and I) for 4.5 out of 7 hours last night we were there. Only downside is the smoke is heavy when full. First night was wonderful, lost money but the dealers were great at blackjack and we just had a fun time.

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